Boutique Stays With Personality in Central Lisbon
- Zelo Stay founders, Rob & Chiara, have been creating exceptional stays in Lisbon for over 7 years.
- With 2,000+ public reviews and an average rating of 4.88 / 5, our guests’ feedback speaks for itself.
- Proudly awarded Airbnb Superhost status for 7 consecutive years.
- We offer a professional service with personality — combining efficiency with genuine hospitality.
- Our dedicated, responsive team is always on hand to assist you throughout your stay.
Testimonials
The pictures don’t even fully do justice for this awesome place. This was a charming spot located in a quaint older neighborhood. Little bistros lined the streets walking to and from this Airbnb. The hosts were quick to reply and helped make sure our experience was the most enjoyable. Highly recommend this gem!
Cherie, USA, Sept 2025
We had a wonderful stay. The apartment is located in a very quiet street and a lovely cozy square, but still very close to the city centre. The apartment itself was very nice. Everything was clean, well decorated, amazing views & everything what you needed for a citytrip Lisbon. The hosts were super; answered immediately, had a lot of info about the city itself, gave very clear instructions, … Overall: would really recommend this place.
Eva Swartenbroux, September 2025
Gorgeous place! We loved the courtyard and the restaurant/bar on the steps across the way. Lovely home base for exploring Lisbon. Would absolutely stay here again. Appreciated all the attention to detail, building design notes, and explanation of how the building came to be. Made it even more special.
Daniella Barreto, September 2025
My husband and I had a great time visiting Rob & Chiara’s place. It was the perfect start to our trip to Portugal. They had very good communication throughout the entirety of our stay, let us check in a little early from our scheduled time due to an early travel day, and answered any questions we had. The only con of staying here is that we didn’t book it for longer :-) Recommend staying here if you find yourself visiting Lisbon!
Anna Jontz, September 2025
Our approach to hospitality
- We believe hospitality is personal.
- It’s not just about the personal touches in our spaces and local recommendations — it’s reflected in how we manage our properties and interact with our guests.
- Whenever you need assistance, there’s always someone from Lisbon who knows Lisbon — never a chatbot or offshore call centre.
- Our guests consistently praise our responsiveness and genuine care.
- We combine smart automation with quick, thoughtful, and informative human responses.
- Available 24/7, so you’re always supported throughout your stay.
Coffee matters
- Freshly ground artisanal coffee available in every listing.
- Our coffee is sourced from our favourite local roaster, Flor da Selva — a family-run business and the only wood-fired roaster left in Portugal.
- Not a coffee drinker? Enjoy one of our handpicked teas or herbal blends instead.
Local insights and guides
- Discover the city with ease using our curated suggestion lists for where to eat, drink, explore, and experience the best of the city.
- Each apartment includes its own welcome book and digital guide, tailored to your location and stay.
- A custom interactive map helps you easily find our recommendations nearby while you’re out and about.
Artisan mini bar
- A curated selection of artisanal goods from some of our favourite local producers.
- In addition to the complimentary coffee, water, and amenities, guests can discover and purchase products from a selection of small, independent producers — a genuine taste of Lisbon and the surrounding region at a fair price.
Quality linen, puffy towels and premium toiletries
- High-quality linens and towels for a luxurious feel.
- Spotlessly clean apartments, ready for your stay.
- Eco-friendly and high quality shampoo, conditioner and shower gel
- All the essentials you need for a short or long visit.
No keys, no cards, no hassle
- Guests can self check-in at their convenience
- No wasting time
- Hassle-free key code access
- Luggage drop-off options
- Guests informed as soon as their apartment is ready, often before the official check-in time
Zelo sets us apart
- Genuine commitment to our guests — we prioritize meaningful communication, interaction, and memorable experiences.
- Balanced use of technology — automation helps efficiency, but personal, timely, and informative responses come first.
- Curated local recommendations — from food and drinks to sightseeing and activities, we guide you to the best experiences.
- A human touch that large operators often lose — unlike big companies, we maintain attention to detail, care, and personality in every guest interaction.
- Focus on quality experiences — our approach ensures guests feel supported, welcomed, and valued throughout their stay.
Want to book an additional service? We got you covered.
- Private transfers
- Private chef at home
- Baggage storage and collection
- Sunset boat trips
- Baby sitter
- Extra cleanings, linen and towels turnovers